LEGAL
Privacy Policy
Last updated: June 2025.
Information We Collect
When you place an order or create an account, we collect personal information including your name, email address, shipping address, phone number, and payment information. We also collect browsing data such as IP address, browser type, and pages visited through cookies and similar technologies.
How We Use Your Information
We use your information to:
Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service inquiries
Send marketing emails (with your consent)
Improve our website and shopping experience
Comply with legal obligations
Sharing Your Information
We do not sell your personal information. We may share your data with trusted third-party service providers — such as payment processors, shipping carriers, and email platforms — solely to operate our store. These partners are bound by confidentiality agreements.
Cookies
We use cookies to enhance your browsing experience, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, though some features of the site may not function properly as a result.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us at hello@verajewelry.com. If you are located in the EU/EEA, you have additional rights under GDPR.
Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal requirements. Order records are typically kept for 7 years for tax and accounting purposes.
Contact Us
Questions about our privacy practices? Reach us at hello@verajewelry.com or write to us at VÉRA, Toronto, Canada.